Privacy policy

Privacy policy

Your personal data provided when completing the order form is used only for the purpose of your order fulfillment. They are not, nor will they ever be transferred to other entities. The customer shall have the right to inspect their data, correct it, update it or delete it.

The personal data entrusted to the www.mastivo.pl store is stored and secured in accordance with the principles set out in applicable law:

Act of August 29, 1997 on the personal data protection (consolidated text, Journal of Laws No. 101 of 2002, item 926, as amended).
Act of July 18, 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended), Ordinance of April 29, 2002 by the Minister of Internal Affairs and Administration on the documentation of personal data processing and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item 1024).

Newsletter subscription

Subscribing to our electronic and free newsletter necessitates you to enter your e-mail address by selecting the appropriate option in the new account registration form or voluntarily entering an e-mail address in the “Subscribe to our newsletter” field.

Your data obtained in this way is added to the mailing list of the www.mastivo.pl store. Our store does not resell or share any customer's email address with third parties. A valid email address is necessary for us to be able to send users information about new products and special offers in our online store upon their consent.

Any customer shall have the right to resign from receiving correspondence from the www.mastivo.pl store at any time. In order to do so, a user is asked to send an e-mail to biuro@strefahurtowa.pl with a request to remove their subscription from the website database.

Cookies policy

Our website does not automatically collect any information, except for information contained in cookies.
Cookie files (“cookies”) are IT data, in particular text files, which are stored on the Website User's end device and are intended for using the webpages from the Website. Cookies usually contain the name of the webpage they come from, their storage time on the end device and unique number.
The entity that places cookie files on the Website User's end device and obtains access to them is the www.mastivo.pl Website operator, the Trade Company Mastaraj with its registered seat at Strumykowa 11, 62-001 Chludowo, Poland.
Cookie files are used for the following purposes:
adjusting the content of the web pages from the Website to the User's preferences and optimizing the use of webpages; in particular, these files allow the operator to recognize the device of the Website User and properly display the webpage tailored to their individual needs;
generating statistics that help us to understand how Website Users use the webpages, which allows for improving their structure and content;
maintaining the Website User's session (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Website;
adjusting the displayed marketing materials to the user's preferences;
Our Website uses two basic types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the User's end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the User's end device for the time specified in the parameters of cookie files or until they are deleted by the User.
The following types of cookies are used as part of the Website:
“essential” cookies that enable the use of services available on the Website, e.g. authentication cookies used for services that require authentication on the Website;
cookie files used to ensure security, e.g. used to detect fraud in the field of authentication on the Website;
“performance” cookies that enable the collection of information on the way of using the webpages form the Website;
"”functional” cookies that enable the saving of the settings selected by the User and personalization of the User's interface, e.g. in terms of the selected language or region of the User's origin, font size, website appearance, etc.;
“advertising” cookies that enable us to deliver Users advertising content that is more tailored to their interests.
In many cases, your software used for browsing websites (web browser) allows cookies to be stored on the User's end device by default. Website Users can change cookie settings at any time. These settings can be changed, in particular, in such a way as to block the automatic handling of cookie files in the web browser settings or to inform about their every placement on the Website User's device. Detailed information on the possibilities and methods of handling cookie files is available in the software (web browser) settings.
The Website Operator informs that restricting the use of cookie files may affect some of the functionalities available on the webpages of the Website.
Cookie files placed on the Website User's end device may also be used by advertisers and partners cooperating with the Website Operator.
More information on cookie files is available at www.wszystkoociasteczkach.pl or in the “Help” section in your browser's menu.